Organization behavoir Essay

Question No. 1 Does this case prove economic downturns and company layoffs fail to lead to workplace malfeasance? Why or why not? Answer: The case proves that economic downturns and company layoffs does not lead to workplace malfeasance. As the print media shows that violence has increased during recession. The Times of London reported that U.S. job losses were directly linked to 58 fatalities in eight incidents during one month in 2009. It was a single case and there may be other causes of this incident. Another example mentioned in the case is the survey from 400 employees asked in 2008 whether the recession has caused a recent rise in thefts of money among employees, 18 percent said yes, 41 percent said no and 41 percent were unsure. It shows a very little minority consider that theft is up. Question No. 2 Does the case prove we can learn nothing from the business press? Answer: No, the case does not prove that we can learn nothing from the business press. We can learn about the current issues from the business press but we have to analyze the situation carefully. We read different articles, but we do not confirm it either this information is accurate or not. This may be true but sometime not, we should focus on the source of this information which is most important thing. There would be many chance of manipulate the data to give some kind of favor to someone. We can learn so many things from the business press, it’s always valuable for us but we should need to focus on the source and ethnicity of data to spread it out to others. Question No. 3 Does this chapter provide any clues for how you can be an informed consumer of business news on OB issues? Answer Yes, this chapter gives a many type of clues first the systematic study, which means to make reasonably accurate predictions. When we talk about the systematic system, we mean looking at relationships, attempting to attribute cause and†¦

Evolution Psychology Essay

For many years, personality psychology and behavior studies have always viewed individuals as risk indisposed or risk seekers. However, recent studies in the field of evolution psychology are changing these convectional assessments of individuals risk taking. There is evidence that risk taking in individuals is domain specific. This understanding of human behaviors has brought about a better understanding of the inter individual and intra individual variations in the risk taking tendencies. The basic arguments of evolution psychology are that the human brain has the ability to adapt in order to solve the recurrent problems and cannot be as static as a computer. The domain in the adaptation of the mind in this case is the problems, challenges or pressures faced by the individual. The psychological adaptations of human being to the recurrent problems have been compared to the physiological evolution when an adaptation occurs to solve challenges in a specific domain. Consequently, psychological evolution is domain specific. Recent studies have therefore indicated that risks and challenges that individuals are exposed to results into development of mental algorithms that provide a solution to the risks related to the domain (Kruger, 2007). Human beings have faced various problems and challenges in the history or evolution. These challenges are reflected by the risk taking domain. There are several domains that have been studies in evolution psychology. One of the most important domains is group competition. The human race was able to obtain dominance in the universe ecosystem at some during the history of evolution. For many ages, the human race has been hostile to itself with humans rising against other humans. It is believed that the most significant selection pressure that ever existed was competition between groups. These competitions are evident in the modern world for example in business, sports, politics, gang violence, ethic and racial hostility and uprisings between communities and nations. Moreover, the competition is promoted by cooperation between groups (Kruger, 2007). Competition within a certain group is also an important domain in the study of evolution psychology. Competition within the group is aimed at promoting an individuals position in the group rather than eliminating a possible threat. However, psychical threat and the resultant competition are also evident within a group. It is also important to note that competition within a group is more complex and therefore very significant in psychological evolution. This is because it involves both physical and social infighting and competition. In many societies, the fight for higher status in the society is more relevant to the males that females although the competition is evident in both sexes. The relevance of social status to the males has been as a result of cultural values and mating patterns that are evident in all societies. For example, mating success in males is a function of the individual’s social status since females seek males of high social status and they can use their resources to pressurize other males. For this reason, throughout history, social status has always dictated access to mates, mating success and reproductive success in males. Moreover, the economic and social competitiveness of male in the society has been compared to a survival and reproductive advantage presented by peacock’s tail in the Darwin theory of evolution (Kruger, 2007). Sociosexuality or the perception of a sexual relationship requirement varies from one individual to another. Some individuals have unrestricted sociosexuality and have a perception that mating efforts requires more resources sacrificing parental efforts. Consequently, the success of matting in males increases with increase in number of mates provided that reproduction is not limited. On the other hand, female mating success does not increase with the increase in the number of mating partners. However, extra pair mating relationships has been associated with many risks such as desertion of the mate and transmission of infections. They could also lead to violence and hatred between jealous partners. Other that the social and resource allocation challenges that face an individual, there are environmental risks and challenges that are significant in psychological evolution. Studies carried out over the years have indicated that forage strategies that have been evident throughout the history have been an important aspect of human survival (Kruger, 2007). In a research carried out by Kruger et al (2007), student from two universities, university of South Dakota and University of Michigan, reacted to questioners posted online. They were requested to rate thirty risky behaviors and the tendencies in which they would involve themselves in these risky behaviors. In another survey conducted at the University of Michigan, students from diverse ethnic backgrounds completed the same online questioners for partial fulfillment of an academic course in the university. From the two surveys, the results were consistent with the earlier theoretical predictions. The risk taking domains were a clear reflection of the recurrent social and environmental challenges that faced the individuals. Kruger et al (2007) were able to generate behavior trends that matched the specific domains in the modern society. They were also successful in distinguishing between significant domains in the society such as within group and between group competitions. However, it was confirmed that between groups competition was not limited in scope as for the case of ancient competition, while competition within the group was observed to be even more complex. Moreover, the fertility risks which are induced by behaviors were found to be lower than expected or observed in other similar studies. The linkage between fertility risks and other specific domains was observed to be generally lower except in its linkage with mating behaviors and allocation of social and economic resources. The study concluded that that people who have more risk taking behaviors in specific domain do not show similar trends in other domains. The high tendencies of risk taking in males compared to females with exceptional cases in environmental risks were also confirmed to be consistent with the literature. It was also concluded that men benefit more from risky behaviors when compared to females. Moreover, there are some riskier behaviors that are more likely to be observed in females than in males such as risking ones life to save a child because of the limited opportunities of getting another offspring in the future and the psychological investment placed on the child by the mother. This modern approach of development psychology and the current risk scale is an important step in the validation of evolution based psychological assessments of behaviors. The study of the relationship between risk taking behaviors in different individuals in the society and the survival and reproduction challenges faced by individuals is important. Reference Kruger, D. J. , Wang, X. T. & Wilker, A. (2007). â€Å"Towards the development of an evolutionarily valid domain-specific risk-taking scale. † Evolutionary Psychology, 5(3): pp 555-568

Presentation of a Research Article Essay Example | Topics and Well Written Essays - 500 words - 1

Presentation of a Research Article - Essay Example that nurses and doctors believed that their main purpose was to raise the issue of obesity, but that the responsibility for treating it is with the parents. Another major point in the article was that the doctors and nurses believed that because of time constraints, a lack of training, and ill-defined roles they were not able to aid children with obesity issues. Still a third major point was that the child and medical professional relationship could be compromised or jeopardized if the issue of obesity was raised, as they recognized the issue of obesity was a sensitive issue. The major point was that these individuals believed they were ill-equipped to deal with the issue as they believed simplifying informing the patient to engage in more diet and exercise would be ineffective. These cumulative perspectives formed the backbone of recognition and understanding within the study findings. There are a number of further concerns. In terms of generalizability the study is a qualitative study and as such is generally considered as only being applicable to the set population group (Creswell 2003, p. 40). Still, Creswell (2003, p. 42) indicates that qualitative study designs may hold the same level of generalizability as external studies. This consideration indicates that this study could potentially be considered as indicate of broader ranging doctor and nurse perspectives on the nature of obesity treatment. In terms of validity, it seems apparent that the study followed the accepted guidelines for qualitative research. However, there is no way to determine if the study precisely recorded the interview respondents answers or conducted the interviews in a valid and unbiased way. Ultimately, it seems that the study holds a great degree of worthiness. In these regards, the study identified a significant and pressing gap in research. Namely, medical professionals perspectives on treating obesity. As there are a variety of shortcomings in this treatment approach, the value

Module 5 - Case Gang Violence (CASE) Essay Example | Topics and Well Written Essays - 500 words

Module 5 - Case Gang Violence (CASE) - Essay Example Narcotic trade is termed as one of the main attributes of the dramatic increase in these illegal gangs which recruits even minors. According to the report that was released by the Review of Homicide Crime Statistics Criminal Justice Center in the year 2005, about 43% of all the homicides committed in Los Angeles County were accounted for by gangs (US Department of Justice, 2007). Getting imprisoned is one of the prime risks that children who join these gangs are subjected to. Children who are members of gangs commit various types of crimes such as homicide, robbery, assaults, and rapes as well as drug trafficking of which all these crimes are considered as capital criminalities. Such practices can make them spend much of their lives behind bars if not lifetime imprisonment. Other risks include making children become victims of their rival gangs, a factor that poses them to assaults or even getting murdered. The inherent violence associated with gang graffiti (body drawings gangs use as a symbol of marking their territory) is of great concern because when a neighborhood is marked with graffiti indicating territorial dominance, the entire area and its inhabitants become targets for violence. Everybody irrespective of where they are be it the streets or in their homes is fair game for drive-by attacks by rival gang members because rival gangs identifies everyone in a neighborhood as a potential threat. Adults and parents have a crucial role of learning about gangs so that they can remain aware of what is going on around with their children. This enables parents to easily identify early warning signs in the kids their children associate with and also helps them teach their kids correct information when the opportunity is presented. Having information about those gangs on various aspects such as reasons why children join then, type of people their children associate with, characteristics of children who are members of these sects, and the type of practices

Amazon.com Essay Example | Topics and Well Written Essays - 750 words

Amazon.com - Essay Example These e-commerce marketplaces have certain features which enables shoppers to be present in a virtual world where they can shop items of their choice and purchase them within a few presses in the keyboard and have it delivered to their doorsteps. There are hundreds of online marketplaces existing as of this very moment. Each having their unique feat which would attract more shoppers, buyers and even sellers. The most famous shopping sites today are Amazon, Yahoo! Shopping, EBay, and the like. For one instance, Amazon.com, a huge internet company has this certain Amazon affiliate program wherein site-owners from simple blogs to a complex network of site management, can participate in promoting and advertising the shopping site. In the certain program, the incentives that will be given to the affiliates can receive up to 10% from referral alone (Amazon.com, 2007). Aside from the famous Amazon site, there is also EBay, Yahoo Shopping and other affiliates wherein online shoppers can purchase all sorts of things from accessories to appliances, all in one big marketplace. What is good about these online marketplaces is that customers will feel an easier way of shopping and purchasing goods. Also, there is privacy between the seller and the buyer because transactions can happen through private messages. The business-to-business (B2B) electronic commerce (SMU-Cox, 2005) featured in these markets makes it more hunted by prospect buyers and sellers. Aside from these online markets, the introduction of shopping carts is also a big innovation in the online business world. Shopping carts are virtual representation of a real shopping cart wherein the buyer can place his or her selected items so that after shopping, the purchase and payment method would be easy and systematic. These shopping carts may be installed on the company/ site or may be used through a software in which the shopper can shop from several online stores and marketplaces instead of

Metaphors We Live By George Lakoff and Mark Johnson Essay

Metaphors We Live By George Lakoff and Mark Johnson - Essay Example The book has been most illuminating in its exposition of role of linguistic in the life of man. The various aspect of human life incorporates ideas and concepts that are instinctively used in relation to our interaction with other people. Arguments, love, work paradigm etc are intrinsic part of life and social construction on these areas by different people varies vastly. Indeed, arguments are often perceived and compared to war primarily because they are designed to be won over by one party! Arguments are war and ideas are indefensible show that words like war and indefensible are used to convey strong feelings of competition and winning. The authors justifiably argue that while people in general are against war but the very concept of winning is ingrained within human psyche that is expressed through words. We are often prone to use language that best conform to our mental state at that time. If we are agitated or angry, we use words that may convey violence! The book has delved in to the wider implication and role of linguistic in the daily life of man. It has confirmed that communication is an important medium of expressing and explaining facts through words that could convey many things and therefore is used colloquially to emphasize a point of view.

The Skin of a Lion Assignment Example | Topics and Well Written Essays - 2000 words

The Skin of a Lion - Assignment Example The main character in the novel is one Patrick Lewis and it extends to reveal his fate and his role in the development of a concise plot. Patrick gains recognition as a searcher in the novel and thus it is important to identify the essence of this role. In understanding the role of Patrick in the novel, it is important to appreciate the background from which he grew up to become the strong young man that he was as his role as a searcher not only began later in life but was a dormant characteristic that was not clearly revealed prior to his independence. This is clearly revealed from the fact that Patrick used to live with his father alone in a small town in Ontario (Ondaatje 47). The economic and social conditions in that area were very low as it was the first phase of the 20th century. Patrick witnessed the few developments that people had at the time and wished that he could live in a place with much better conditions. He wished for a better lifestyle after witnessing the amount of hard work that he saw his father putting and the little income that he got. Deep inside, Patrick had the searcher attitude, this is witnessed from the manner in which he consistently asked his father to move, and they go to a better place with better economic conditions. The attitude developed in this aspect showed the symbolic significance of change from him. He was tired of always seeing his mother come at home late in the evening exhausted from his daily job of a dynamiter. This job description involved the crushing and explosion of huge stones to smaller ones in an effort to produce smaller bricks for application in building and involved the construction of bridges. The tedious activity had very many risks that included injuries from the exploding stones. Change was one of the major needs that people in the society required. The government did not prove any significant in the implementation of this because the amount of corruption was rather alarming (Ahrens 26). However, the people did not have the financial power or the unity to make the necessary change that they required. Patrick deeply believed that by uniting people, nothing was too large to accomplish. Patrick in his role as a searcher looked for job opportunities that he could get into in an effort to get a better career and thus assist his father in the payment of the vast amount of bills that they had. However, his efforts to search for a job in order to generate income were rather fruitless from the high amount of corruption that only ensured a select few number of people to obtain valuable jobs in society. After this, he had no option but to enter into the job description that he mu ch loathed. In his beginning years, he had a lot of trouble adapting but from his father’s training, he was able to develop the required traits for professionalism. Later, on, his father died while on the job and this was occasion deeply traumatized the young Patrick. He went on for many days wondering why he had to lose his father but could not achieve any convincing answer. After this, he made a personal decision of quitting the job description that had led to him losing the father and decided to engage in the search of a more professional and less tedious job (Ondaatje 83). Patrick gains the idea of moving to a different town in search of renowned billionaire Ambrose Small. His basis for setting off on this search

U.S. HISTORY (What did the Gilded-Age city offer to newcomers) Essay

U.S. HISTORY (What did the Gilded-Age city offer to newcomers) - Essay Example Specifically, in the realm of industry, people who were moving to the cities in search for employment were able to see the greatest growth in technology, development of politics and economic systems. One of the greatest strengths of America, even to modern day, has been in American ingenuity in the research and development of technology. Especially after the Civil War and after reconstruction, many new technologies and ways of creating goods were revolutionizing the American way of life as well as the goods and services that were being provided. Industrialization was especially important as the second industrial revolution took place. During this time, the greatest growth was seen in the steel and coal industries. This allowed the creation of new jobs, although this did not always mean that the pay and safety concerns were adequately met. In addition, electrical production was becoming more of a common day occurrence. There was also experimentation in chemical refining such as the production of newer and better metallic alloys which were being used in the construction of buildings and in other applications. Not only was the second industrial revolution an impact on the United St ates, but it was also having a major impact in other parts of the world such as in Europe. It can be extrapolated that without the increased industrial and technological growth that occurred in the Gilded Age that the United States and the other Allies would not have been able to fight as efficiently during World War I. Especially after the Civil War and Reconstruction, the face and development of politics had radically changed. Corruption was growing as quickly as the monopolies of the steel and railroad tycoons. These larger cities were dominated by political machines in which politicians would be backed by special interest groups who were funding their campaign and office. This was also

Assessment Methods Essay Example for Free

Assessment Methods Essay Diagnostic assessment is a pre assessment that determines a difficulty for the student in a precise area. This type of assessment provides teachers with information of the student’s previous awareness of the topic, their interest and attitude before instructing a lesson (McMillan 2011, p 6). Diagnostic assessment information can be collected from Summative assessments of the previous lesson. It is important to note the expectation of what the students should know, understand and be able to do at the end of the lesson as this is an integral part of an effective lesson (McMillan 2011, p 8). Formative assessment occurs during instructions, giving feedback to students on their work to assess their level and determine the next level of work activities (McMillan 2011, p 6). This type of assessment takes place during learning and helps to improve the lesson as the learning is monitored and the progress of the student is noted (McMillan 2011, p 8). The student has the opportunity to improve learning during the lesson through the feedback and send them in the right direction of learning. Learning problems are able to be distinguished during the lesson and actioned accordingly, and instructional adjustments can be made (McMillan 2011, p 8). Summative assessment takes place at the completion of the lesson to determine the student’s level of understanding, their knowledge and can physically do (McMillan 2011, p 6). This is the aim of the lesson to decide if the teaching has been positive and that the students have achieved at the anticipated level of learning. Students are graded, teachers and lessons are evaluated to assess the effectiveness of the plan (McMillan 2011, p 8). The three assessment types that form the assessment cycle are an integral part of a primary classroom learning structure. Students with learning disabilities need to be assessed in the early stages of their learning to determine the techniques of tailored learning to be applied. Using Diagnostic assessment â€Å"effective teachers were found to have tailored instruction to students’ unique needs and interests, finding just the right materials to reach their students† Robinson, G. (2008). Teaching numeracy skills a Formative assessment is then used to improve learning throughout the lesson. A summative assessment is then required to determine the student’s numeracy capabilities. Assessment is an important part of the education curriculum, to enable an effective learning environment for the students. It also allows the teacher to ensure the lesson is tailored to the students learning disabilities and there needs to achieve the learning result desired. References McMillan, J. H. (2011).

Watsons Theory of Human Caring Essay Example for Free

Watsons Theory of Human Caring Essay Caring and nursing are deeply interwoven. Caring in the nursing profession can be expressed in many forms such as when a nurse performs a careful assessment, provides education to patients and their families, answers their questions or is just simply provides a therapeutic presence. Jean Watson is a well-known nursing scholar who has developed her own theory on caring and its definition and role in the nursing profession. The Human Caring Theory puts the profession of nursing in a different light and views it as a nontraditional science because it includes human compassion. Watson states when human caring becomes involved in the nursing process, it starts to possess its own phenomena; requiring an explanation of its concepts, meaning and relationships (Watson, 2012). In order to understand how the Theory of Human Caring can be applied to everyday nursing practice; one must study the major concepts behind the theory, what can be learned through applying the theory to practice as well as the how the nursing metaparadigm relates to the theory. Major Concepts of the Theory of Human Caring Watson defines the ideal outcome of nursing care as protection, development and preservation of human dignity. Nurses are able to achieve this goal when the major concepts behind the Theory of Human Caring are utilized and put into practice by nurses. The major concepts of Watson’s Theory are the caring moment, carative factors and the transpersonal relationship (McCance, McKenna, Boore, 1999). A caring moment is stated by Watson to be a heart-centered encounter with another person. A heart-centered encounter is defined as two people with their own phenomenal fields coming together for a human-to-human interaction that is meaningful, genuine, deliberate and honoring to one another. This interaction should expand each other’s world view and spirit and lead to a new self-discovery (Wagner, 2013). Carative  factors are the essential aspects of caring in the nursing profession. Watson has chosen to use the word carative versus curative in order to differentiate nursing f rom medicine. The goal of curative medicine is to cure the patient of illness whereas the objective of the carative aspects of the nursing profession is to help a person achieve and/or maintain their health or die a peaceful and dignified death (Watson, 2007). There are ten carative factors; formation of a humanistic-altruistic value system, instillation of faith-hope, sensitivity to one’s self and to others, development of a helping-trusting, human caring relationship, encouragement and acceptance of the expression of positive and negative feelings, use of a creative problem-solving process, transpersonal teaching-learning, assistance with gratification of human needs, allowance for existential-phenomenological-spiritual forces and protective and/or corrective mental, physical, societal and spiritual involvement (Watson, 2007). Transpersonal Caring is an important component of Watson’s theory. This type of caring occurs when the nurse senses the patient’s personal view of what is happening in their situation and the world around them. This experience allows for the blending of the nurses background and the patient’s experience and frees them both from isolation. Transpersonal Caring is meant to be a spiritual u nification of both patient and nurse that allows them to transcend time, self and the life history of one another (Cohen, 1991). Caring Patient-Nurse Interaction A significant caring moment in my nursing career happened while I was a student working on my Associate’s Degree. I was assigned to a blind elderly male patient named Mr. B, who had just had hernia surgery. The nurse I was working with was very busy and did not have the best bedside manner in my opinion. I went into Mr. B’s room to introduce myself, and I could tell he was very nervous and in a great deal of pain. I obtained all of his vital signs and asked him if he would like me to see if he was due for his pain medication. He said, Yes. I also need my nicotine patch too. I looked in his MAR and found he was able to receive morphine every hour as needed and had his last dose an hour and a half before, and there was not an order for a nicotine patch. I proceeded to get my nurse and ask if I could administer the morphine with her and she said, I just gave him a dose. Look at the  MAR. I pointed out to her that he was able to receive it every hour, and she said, Thats ridiculous. Im not going to be giving him morphine every hour. What was that doctor thinking? I looked at her in disbelief. I felt as if she was saying that taking care of this mans pain was putting a cramp in her day. Next I asked her about ordering a nicotine patch. Her response was, â€Å"I don’t feel that I should bother a doctor for a nicotine patch. If I talk to his doctor, I will mention it.† I informed my teacher, who was apparently aware of this nurses reputation, and was able to get my patient his pain medication and call the doctor to order his nicotine patch. Once he was relaxed enough I started to ask him questions as to how I could make his stay more comfortable. He was blind, so I took his hand and traced his fingers around the buttons on the bed and the TV remote control to get him familiar with their position and function. Then I had him operate them on his own in front of me until he felt he was proficient. His call light was clipped to his shirt, and I taught him how to splint his abdomen if he had to move to prevent pain. Everything he needed such as a urinal, icepack and telephone were all put within his reach. When I asked if there was anything else I could do for him, I noticed he was tearing up. I immediately assumed he was in pain. When I asked what was wrong, he said, â€Å"Oh nothing, sweetheart. I’m just grateful for what you’ve done for me. No one has ever taken that much time to help this old broken man out.† What One Can Learn About Themselves Through Caring Interactions The incident described above became a defining caring moment for me because although my patient probably didn’t know it, just as I had helped him, he had helped me. I learned that my actions, no matter how small I thought they were, can transform someone’s experience. I must admit when I left that room; my eyes weren’t dry either. This was a meaningful, genuine human-to-human interaction where we honored one another. I treated him with the dignity and respect any fellow human being deserved, and he let me be a student. He took the time to answer the questions I had about his condition and made me feel like I was a real nurse making a difference. Enhancing the Caring Moment During my encounter with Mr. B, I felt that I did everything within my power and limited student skillset directly to make him more comfortable and at ease in the hospital setting. However, I could have talked with the nurse in  charge of his care regarding her attitude. I didnt at the time because I felt like I was just a student that no one would listen to, but that was the wrong attitude to take. After I had left I couldnt stop thinking about how he was at the mercy of his nurses mood swings and callous attitude. This is another lesson that I learned. No one benefits if no one speaks out about insensitive patient care. In the future, I will not hesitate to speak up if I feel that a negative attitude is affecting a patient’s experience. Nursing Metaparadigm as it Relates to the Patient Interaction The metaparadigm of nursing establishes nursing as a profession. The major concepts related to the nursing metaparadigm are; person, health, environment and nursing. All four of these concepts are directly related to my encounter with Mr. B. The interaction that we had was person-to-person. One human being trying to understand another human being’s circumstance. We both contributed to a positive, meaningful, learning experience for one another. Making my patient’s health and environment a priority was important to me as well. My ultimate goal was to get him out of the state of pain he was in so he was able to tell me what he needed to make his environment comfortable for his stay at the hospital. It was important for him to tell me what he needed because his sight was impaired and I didn’t want to assume his needs. Another learning opportunity occurred at this point. I had never had the opportunity to work with a patient that was blind before. I took this opportunity to learn what a person with sight impairment needs from those involved with their healthcare. My patient was able to enlighten me on the challenges that a person without sight faces every day. Being put in an unfamiliar environment is most often a stressful and scary experience. Nurses need to take the time to help these patients acclimate to an unfamiliar environment. Watson’s ideal nursing outcome, the preservation of human dignity, was met at the end of the experience through maintaining patient self-determination. Carative Factors Applied to Caring Moment Four of Watson’s carative factors played a role in the caring moment I shared with Mr. B. They are the assistance with gratification of human needs, cultivation of sensitivity to one’s self and others, promotion of interpersonal teaching and development of a helping-trusting-caring relationship. The carative factor of the gratification of human needs is met when the nurse can help meet the patients individual needs (Watson, 2008). Mr. B’s needs were very specific due to the loss of his vision. I was able to make him as comfortable as possible level of worry down by making sure that he knew where everything he needed was and showing him how the bed, call light and remote control function. Mr. B was also very worried because the doctor had not ordered his nicotine patch. Assuring him that I was going to do everything possible to make sure he was prescribed one made him less anxious. The cultivation of sensitivity to one’s self and others occurs through becoming responsive to a patient’s needs and feelings (Watson, 2008). Just as I was genuinely interested in attending to all of Mr. B’s needs, he was genuinely interested in helping me learn as a student. The way we interacted with one another was authentic and fostered a trusting-caring-helping relationship. The genuineness of our encounter also demonstrates the promotion of interpersonal teaching. Our relationship was co-created, and promoted knowledge and growth (Watson, 2008). Conclusion Jean Watson’s Theory of Human Caring provides a solid foundation for any nurse to provide excellent care to their patients. By combining the Watson’s carative factors with the science of medicine, a nurse can attain a more well-rounded perspective of what their patient is experiencing. In turn, the nurse is able to learn from their patient as well as learn more about themselves and what they can achieve through compassionate care. References Cohen, J. (1991). Two portraits of caring. A comparison of the artists, Leninger and Watson. Journal Of Advanced Nursing, 16(8), 899-909. McCance, T., McKenna, H., Boore, J. (1999). Caring: Theoretical perspectives of relevance to nursing. Jornal of Advanced Nursing, 30(6), 1388-1395. Wagner, A. (2013). Core concepts of Jean Watson’s theory of human caring/ caring science. Retrieved from http://watsoncaringscience.org/files/Cohort%206/watsons-theory-of-human-caring-core-concepts-and-evolution-to-caritas-processes-handout.pdf Watson, Jean. (2007). Watsons theory of human caring and subjective living experiences: carative factors/caritas processes as a disciplinary guide to the professional nursing practice. Texto Contexto Enfermagem, Janeiro/marà §o, 129-135. Watson, J. (2008). Nursing: The Philosophy and Science of Caring (rev. ed.), Boulder: University Press of Colorado Watson, J. (2012). Human caring science: A theory of nursing (2nd ed.). Sudbury, MA: Jones Bartlett, LLC.

Operation management and service analysis

Operation management and service analysis 1. Task 1 1.a Introduction The Waterlander hotel is a part of major international hotel chain world-wide. The hotel was running but was without satisfactory results. Customers did not seem to be satisfied with their services. It was the day when one corporate customer seriously had a problem and was noticed by the senior management. Everyone was blaming each others fault. It was Plastix International Plc, who asked for the service at Waterlander hotel but could not express exactly what they wanted and they were dissatisfied by the service of the hotel. It actually wasnt the satisfaction level that Plastix International expected but unfortunately that they did not meet. The line managers who were not internally satisfied with the hotel system couldnt give the highest level of satisfaction. Hence total quality management was the only medium for customers to get satisfied and then only they would meet their satisfaction level. Total quality management refers to all operations related from lower level workers till managers like operation management, gap analysis, time management. Total Quality Analysis would be extremely useful for this situation for an organisation like Waterlander hotel. Here in the case study of the Waterlander hotel shows different time gap, information gap and deficiency in operation management. Mainly we see few internal characters of hotel as general manager, line managers, conference managers, head chefs and headwaiters and external were electrician, vice president of global marketing, Plastix International Plc and the photographer. There was no proper information flow from one person to another, which was the main cause of the whole disaster. Every one seemed to be upset due to problems in flow of information. The vice president of Global marketing, Plastix International Plc was mostly upset due to the poor quality service and told that he would not pay excessive charger for that banquet and wanted a written apology for the upset caused by the service they received. The manager of Aalsmeer electronics was upset since they were asked to set up by 7 PM and so they started to do their jobs at 4.30 PM but they were forced to wait for the hotel staffs to clear them for it. Hotel service managers got upset since they were not informed about the colours of flowers that client ordered which were red and yellow. The red would not look good against the dining room dÃÆ'Â ©cor. Suddenly electricians moved all the arrangements. When they got the needed flowers, electricians completely the rearranged themselves. The conference manager was upset since he was not told that the client wanted to use the video equipment, which was sent for maintenance. He did not have the checklist for the conference hall by the client. He could have hired one if he had known about the video equipment. Head chiefs got upset because he did all according to the detailed schedule he received from headwaiter. He made every thing on time but was not served when it was ready. Waiters were also badly behaved by the customers. The headwaiter the upset since they were not informed about the set-up that had to be done by electricians for loudspeaker and amplifiers. Those electricians told them to clear all the tables that were now ready to be used and which they had put everything right within half on hour. The photographer was upset since he was scheduled to come at 10 PM and they needed only for half an hour during the speeches. When he reached inside the conference hall, every thing was late and had to rush for another concert hall at 11 PM. He would have arranged another guy to take photographs if he were informed to start the program late. So here we see every person is blaming each other. This would have been better if the flow of information was correctly done. 1.b Operation management in Hotel Waterlander: The operation management refers to the framework for understanding operations management and its organisation and manager context .the nature of operations may be goods or services. According to Samuel K M Ho Operations and Quality management, Operation Management can be defined as the deployment of effective and efficient methods for the reaction and delivery of goods and or services to satisfy the needs of the customers. Without an effective and efficient operation functions, no organisation can hope to stay in business. Since it will fail on the key dimensions of competition quality, speed or price. Here in the case of Hotel Wanderlander, every where there is operations management. In the kitchen chefs convert raw foods into meals, waiting staffs provide meals to customers. Process in operation management Heart The transformation process. The customer gets the final output and they are the only way to evaluate the quality of service. There exist different operations inside an organisation for a service to be delivered. So for the proper management operation, the proper flow of information is needed, According to the above figure A, customers are attracted using different business competitive strategies. Customer has the right to choose an efficient and cheap service available in the market. There must be a proper planning and control of resources inside the organisation. As we see inside the Waterlander Hotel, every where are disturbances in the flow of information among service providers. The general Manager of the hotel was supposed to transfer the information to the right person in the right time, but he seems to be not doing his job properly. He was the only person to meet with customers to know what they really wanted in their services. The transformation process is greatly effected by the transforming resources either they are staffs or material. It they are not unsatisfied with their management, the quality services can be poor which reflect to the bad operation management. When those transformed resources of staffs and materials are in sufficient enough, then the only flow of information and planning and control makes efficient service. The proper concept of improvements and design also effect the quality of service which are directed by the operational strategy of the organisation how they are processed to be served for the customers. 1.c Problems in Waterlander Hotel: There are different information gaps between every individual. Customer expects the highest level of expectation and is they dont get it, the level of satisfaction is lowered. This situation is the worst for any business firms to loose valuable customers and have to bear losses. An author sees lots of gaps in the case study of hotel Waterlander. It is mainly with the customer and the management, how the service performance is and how much skill was used to maintain the standards of quality. As a whole, gap is seen in every factor. A big gap can be seen between consumer Expectation and service performance when the customer dont meet the desired expectation., Service performance is wholly interrelated with service standards. Every service is categorised with some standards and is they do not has good standards then there exists a gap with service performance. If the manpower dont use their skill properly, then they cannot maintain their standards, which then create a gap between skill and standards. If the proper skills were used but there is not good management, there also exists a gap. The gap is also seen between standard of service and customer expectation while the consumer doesnt meet the level of satisfaction. The huge gap can be seen between customer expectation and the management. Expectations: Plastix Internal Expectations: They had a minimum expectation like others. They just expected red flowers on the table, dinner on time, no food on dresses, simple things, video equipment, photographer, lastly smooth performance. Service: There was no exclusive standard to be measured. It was informally agreed standards, which didnt work while working in a team. Finally the expectation were not relevant to customers satisfaction. Standards: The organisation seemed to under skill. There were too many issues with internal staffs and huge gap was seen with kitchen staffs and waiting staffs. Management: A huge was seen in between persons skill and management since a manager was not able to handle them properly. He was the only person who was responsible to flow the information to its juniors who work under him. 1.d Solutions: The problem with the Waterlander Hotel can be overcome by efficient training to its staffs and quality of service offered, to its customers otherwise it falls under its standards. The solution can be found with the four main key issues as * management and supervision * employee perception of specification and rules * customer needs and expectation * lack of technological support Management seemed to be irresponsible to the organisation and not supportive in quality behaviour and lack in quality specification. The problem in skills is the main issue and the attitude of the person who cannot adjust. Recommendations for Improvement: * Sort out the internal problem occurring inside the management. Till it wont be sorted tout then the same situation will definitely repeat again. * Consider the employee Reward System. It could be the encouraging point for a staffs to have some reward of they do best, which will let them to do better in every moments. * Arrange training to internal staffs of Hotel that aware the impact of performance * Improvement of the recruitment process so that highly skilled can be available who can perform better even without certain training. * The execution of the quality system specification of organization, to improve by training and internal marketing. 1.e Conclusion: Total Quality Management refers to a quality emphasis encompasses the entire organisation from the supplier to the customer (Heizer, Jay, Operations Management 1999). The only problem with the hotel was mis-communication. The hotel should stop depending on the inspections to find out the problems, and should think to improve quality and service. It is the fact that every organisation has different views on quality. It is also known fact that customers have their own attitude on quality rather than on organisation. However internal staffs may have different aspects and definition, which could harm on organisation a lot, which could lead to unsatisfactory service by an employee. Which could lead with customer dissatisfaction like what happened with Plastix International. 2. The Mystery Shop 2.a Introduction: The author tries to select the fast-food service in the UK like Starbucks, McDonalds, Burger King, Pret A Manger. When there are choices among the before stated names ten definitely a student would choose Starbucks because the principle customers are students itself. They have cafÃÆ'Â © society where they can use most of their time in reading. It is also need to replace alcoholic bars to non-alcoholic Starbucks society. Starbucks also have wifi zone, which attracts college students and businesspersons for research purpose and business meeting locations. Starbucks: Starbucks is the largest company in the world having more than 13,100 stores world-wide spreading over forty countries. The stores sells drip coffee, espresso drink, tea, blended drinks, coffee mugs and other coffee accessories. Starbucks has entertainment division selling books, music and film. Starbucks was founded in Seattle, Washington in 1971, since then Starbucks Company spent a minimal account on advertising to promote the brand concept. 2.b Service Analysis of Starbucks of Ealing Broadway An author was at the Starbucks Coffee Shop at Ealing Broadway on December 6th, 2009. He entered there at about 3 PM. There were three employees who were serving customers. An author now prepares questionnaires regarding the services and level of satisfaction to be received by their service. Did they give an author a value when he entered the shop? What was the first reaction while an author was entering Starbucks? How much does he need to wait in the queue to get the service? How many choices of items were there in the shop? How many staffs were there for the service? Were they smiling while serving? How was the taste? How long is the speed of Internet provided freely inside the shop? How long can we stay inside the shop? How was the toilet facility? Did they understand authors language? What did an author ordered? Did he find the product he ordered satisfactory? Was the content of espresso, steamed milk and a dollop of foam quite good enough to drink? What about the location of the shop? What about the price? Was it competitive of expensive? What were the advert strategies? Were they good at customer management? Were the staffs skilful so that they served quickly? What was the quantity of drink in the cup? How was the environment? How did an author saw the life in Starbucks? How did an author rate the standard of quality? Did an author find any scrap pieces around him? Where the tables and floor regularly cleaned? Did anybody ask how was the service? How did they behave while getting out, did they greet? The author tries to find out the answers of above listed questions. It was a Sunday at 3 PM so there ware 4 customers in front of an author while he was in the queue. It took around 5 minutes to get his turn to order for a cup of Cappuccino. There was a guy who was taking my order. He didnt even saw me well saying what do I want. Then an author replied with bid cup cappuccino. He seemed to be rude while talking and asked to wait for 30 seconds but he had to wait for around two minutes to get the drink. A beautiful lady was shouting Cappuccino. So an author hurriedly answered yeah it is mine. An author didnt find it so easy with how they treated with him. All the tables were almost packed and finally an author went to tall chair placed beside entrance door facing to the road. The cappuccino was very hot to drink but the contents of espresso and milk foam was very tasty but much little in quantity. There were one guy taking order but other was preparing drinks and serving and the other one was roaming around cleaning some tables and picking up some scraps around. Since the environment was quite good but the disturbance was allergic. The place was congested. It seem like they emphasis mostly in take away rather than come and eat strategy. An author could see some guys with their laptops doing their work. The WIFI facility of Starbucks could attract youths, which could be seen by an author. An author could see only youths ranging from 20-40 of ages but could not attract people older than that. This could be seen as a disadvantage of Starbucks. He could also see very little business class people and most of them seem to be college students. While an author was there for about half an hour, he could see the life in Starbucks tough as there were only three peop le working outside to serve customers. An author sees there was a need of one more staff that would be enough to serve customers easily without hassle. An author also saw some scrap pieces below his table. It showed that staffs were not responsible to work. An author visits a restroom and finds to be satisfactory but without handicapped accessibility also there was no baby changing station. An author then gets out of the Starbucks but there was no one to ask how was the drink neither greets saying, have a nice day. The drink was somewhat expensive as compared with the market price but the flavour was superb. 2.c Backgrounds and problems The main objective of Starbucks is to serve customers within three minutes has some how added customers a loyalty. Starbucks attracted mostly students who only wish to study. The problems, an author faced during the service. * No greetings while entering to Starbucks. * Had to wait for more than five minutes to order the drink, the timelines were beyond the expectation. * The guy at the reception looked rude enough to talk. * Service was not satisfactory but the drink was the best. * Staffs didnt look qualified since they acquired a bit long time in their service. * No one asked for any thing or after sales reaction, saying how was the drink. * Some scraps around showed that the staffs did not paid attention in the hygiene. * Could not attract people of older ages. * No accessibility for handicapped and no baby changing station. GAP Analysis: During the mystery shop analysis, an author finds few gaps, which could be filled up. GAP 1 is in between the customer expectation and the service performance which was seen while an author had to wait more time in the queue to get a cup of drink. If staffs were qualified enough, they would have served it very fast. GAP 2 is seen in between service performance and standards. While some scraps were found near an author, the level of standards did not meet the customer satisfaction. GAP 3 is seen in between standards and skill when Starbucks staffs served an author with very hot drink which was not drinkable, showed to the skills of staffs. GAP 4 is seen between manpower of skill and management. The manager could manage the staffs especially when the flow of customers were high, he have to think of extra one extra staff needed that could easily serve customers. If customers had to stay longer in queue then customers could find another coffee shops. GAP 5 is seen between customer expectation and standards when an author could not get the standard service as expected. GAP 6 is seen between customer expectation when the management could not serve its customer as they expect. An author had not expected expensive drink and had to wait for long for a service. 2.d Solution: The solution for the problem in Starbucks services analysis could be achieved using Marketing Mix of 7 Ps. Product: Cappuccino was very hot to drink while it was served to an author. Very hot to drink while served to an author. Espresso content was satisfactory but the quantity of foam of milk was little bit less. They also have other different varieties of coffees express cappuccino, beverages, and music. Place: Since Starbucks is near at Ealing Broadway station, it is centre for customers to visit. It is nice place and the surround is also pleasant. Though it is very near to the station, it has focused in take away coffee shop by congesting the place to sit and eat. It is seen that small and congested space inside Starbucks. Price: The price of the products in Starbucks is found to be expensive then that of other coffee shops. Though it is expensive but they have got varieties of coffee like express, cappuccino etc. The products bought by customers can achieve the value of price. Production: Starbucks is found to be the company with least advertisement in compare with its rivals like McDonalds, Pret A manager, Burger King. People: Starbucks staffs were not found to be so much skilled according to on author. Stuffs were very slow in serving for that reason, customers had to wait for long time to get service. Starbucks staffs were not very good at customer management as an author was going out from the coffee shop, there werent any response from the staffs. Process: The process at Starbucks was found to be simple. The staffs did not avoid customers. Physical Evidence: With the flow of customers inside Starbucks we can find that Starbucks lovers and in many. People still believes in Starbucks knowing it contains wide variety of coffees. The major customers were student rather then elderly people. Staff members were also very young and fresh faces. Since Starbucks has been a best place for student to start up their career, every individual seems to be students. Due to free WIFI, people find it luxurious to go and stay. 2.e The important of quality Standards: Quality Standards means for planning, designing, developing, implementing, maintaining and improving customers service quality and customer satisfaction issues are important as companion attempt to differentiate their services and complete effectively in the market place (Paracisuraman, Zenthaml and berry 1988, Brown and Schwartz 1980) According to the above statement it is clear that every companies should make a target to provide quality service by satisfying their customers. Total quality management is the only way to maintain service standards to the customers. Here total quantity management is combined the way of managing for the future and is for wider in its application then just assuring product or service quality .It is a way of managing people and business. Processes to ensure complete customer satisfaction at every stage, internally and externally. Total quality management is combined with effective leadership results an organisation doing the right things right, first time. Customer Supplier Interface: The heart of total quality might is this customer supplies interface where the internal and external lies with many process. Their foundations of Total Quality management surround the core of customer supplier, which are commitment to provide quality. Communication of the messages within and outside the foundation and lastly the culture of the organisations in creating total quality and these foundations are back supported by key roles of people, process and systems in any organisation. Quality as a whole bundle consisting of performance, appearance, delivery, reliability, availability, maintainability, price and cost effective. As we compare the definition of quality with quality achieved by an author in Mystery Shop analysis, performance was not satisfactory so do price, appearance was also not so very fine but others were found to be somewhat satisfactory. Bad practices: Bad practices could be recognised in most of organisations and also was seen in the mystery shop analysis. * Managers not giving clear direction * Each department working only for itself * Confusing quality with grade When customers get bad impression they are least likely to choose the same service in the future since they have Varity of choices. So if staff members of service providers did not respond in good behaviour they will definitely loose their valuable customers. 2.f Recommendations for Improvement: * Consider the employee Reward System Large number of the staff are near the age of twenty to thirty so if they are rewarded then company will benefit with its service outcomes including benefits package which focus on medical, dental, and vision care, as well as the employee stock options. * Site does not have handicapped accessibility Condition of restroom was satisfactory but had no baby changing area * Prompt staff meeting * Training to the staffs * Changing method of selection Action Plan For Improvement: * Focus on hiring older employees more appropriate with the high interest to work. * Develop and maintain a reward system for staffs * Develop a system of regular staff meetings * Improve site accessibility and cleanliness * Upgrade front door and restrooms for handicapped accessibility * Add a baby changing station * Enhance Starbucks wide or big atmosphere 2.g Conclusion: Customers are always right seems to be the final conclusion of the mystery shop analysis. Customers are free to choose services anywhere so they want to be cared by the service provider. This could be possible only if the services provider follows customer care quality standards keeping in mind that customers are always behaved properly from the time they enter to the shop. While answering, greeting providing services within time scales, welcome any complains or suggestion. The analysis of mystery shop comes up with the conclusion of unsatisfied the level of satisfaction. There must be good coronation of mangers and staff members. 3. References Heizer R, Barry; H, Jay H, 1999, Operations Management, Fifth Edition, Prentice Hall Inc, USA. Business Link, 2009, Quality management standards [online]. Available from http://www.businesslink.gov.uk/bdotg/action/layer?r.s=slr.lc=entopicId=1074431977 [24 November, 2009] De La Salle University, 2009, Total Quality Management [online]. Available from http://www.dlsu.edu.ph/library/pathfinder/business/tqm.asp [25 November, 2009] Starbucks UK Corporate site, 2009, Homepage [online]. Available from www.starbucks.co.uk/en-GB/ [25 November, 2009]

I have studied poems of World War II. I found that the poems fell into :: English Literature

I have studied poems of World War II. I found that the poems fell into two categories, Recruiting Poems and Reality Poems. World War II Poetry I have studied poems of World War II. I found that the poems fell into two categories, Recruiting Poems and Reality Poems. Recruiting poems were those which were written by poets who have never encountered war but were paid to convince the reader, usually in their twenties, to sign up with the army. Reality poems tragic and effective story of what war was really like. They were written after war by a person who has suffered the consequences of the battleground. Dulce Et Decorum Est, a reality poem written by Wilfred Owen describes the struggle of a group of people who have to fight through the extraordinary events of war day in day out. Wilfred Owen frequently uses highly emotive language throughout the poem for example "haunting", "limped" and "guttering, choking, drowning". These help the reader imagine the terrible pain the soldiers suffered. Owen uses rhetorical devices such as "you too could pace behind the wagon that we flung him in" The title, in English means It Is Sweet And Honourable To Die For Ones Country. Which at first suggests that the poem represents the army in a good way. However this is far from the truth. In a way I think that Owen was mocking the saying but I don't think he was mocking the army as a whole. Owen says "Till on the haunting flares we turned our backs" which means the soldiers are so tired that even when the flares go off behind them they don't have the energy to turn around to see them. He also says "Drunk with fatigue" which is saying that the soldiers are so tired that it is as though they are drunk. Owen says these to ethicise the tiredness of the soldiers. The pace changes in the second stanza. The soldiers are woken by a gas attack. This changes the mood that Owen has set in the opening stanza. The soldiers are now woken by the fact that their lives are in extreme danger and they now have to be fully aware of all their surroundings, which will be difficult because of their tiredness. "Dim through the misty panes and thick green light, as under a green sea, I saw him drowning" The green light is the view through the soldier's gas masks. This is a simile saying that the man is drowning in a green sea. But really he is drowning in a sea of toxic blood.

Pete Rose in the Hall of Fame Essay -- Art

Pete Rose in the Hall of Fame To some, including myself, baseball is the greatest sport that has ever been played. It is a game played by two opposing teams made of multiple players, but only nine players per team play at the same time. To be part of one of the thirty teams that get to play professional baseball, a player has to play the game extremely well (www.baseballhalloffame.com). When a player plays the game better than most have played he gets rewarded, usually with lots of money in a big contract. Then there are those rare players, the 244 elite players of the game that have already been inducted into the Hall of Fame. Being inducted in the Hall of Fame is the utmost of baseball fame. The players listed are remembered forever. This brings me to my argument. Pete Rose should be allowed induction into the Hall of Fame. Now, most of the baseball critics and brass do not want Pete Rose inducted. They claim that his illegal betting on baseball games should keep him out of the Hall of Fame. Almost all of the "highly questionable" evidence that Commissioner Bart Giamatti held was derived from former friends and associates of Rose. "Up to $30,000 per day", so some of Roses' "close" friends say. These former friends of Rose are Tommy Gioiosa, Donald Stenger, Mike Fry, and Paul Janszen. This evidence is what prompted the banishment from baseball of Pete Rose, which he signed. The evidence was enough for the Commissioner. In 1989, baseball's Commissioner Bart Giammati ...

Night World : Black Dawn Chapter 2

Beside her, Jake growled again, but Maggie only heard it distantly. No one else even lookedtoward them. I can't believe how well I'm taking this, Maggiethought. Something's wrong with me. I'm not hysterical at all. Her mind had gotten hold of the idea quiteclearly, but there was no reaction in her body, no terrible feeling in her stomach. An instant later itswept over her, exactly what she'd been afraid of. A wash of adrenaline that made her skin tinglepainfully and a horrible sensation of falling in her stomach. A numbness that started in her cheeksand spread to her lips and jaw. Oh, please, she thought stupidly. Please let it notbe true. Maybe he's just hurt.That would be allright. He had an accident and he's hurt-but notdead. But if he were hurt her mother wouldn't bestanding there screaming. She would be on her way to the hospital, and nobody could stop her. So thatdidn't work, and Maggie's mind, darting and wheel ing like a frightened little animal, had to go back to Please don't let this be true. Strangely, at that moment, it seemed as if theremight be some way to make it not true. If sheturned around and sneaked back to her bedroombefore anyone saw her; if she got into bed and pulled the blankets over her head and shut hereyes†¦ But she couldn't leave her mother screaming like this. Just then the screams died down a little. Her father was speaking in a voice that didn't sound at all like his voice. It was a sort of choked whisper.†But why didn't you tell us you were going climbing? If you left on Halloween then it's been sixdays. We didn't even know our son was missing†¦.† â€Å"I'm sorry.† Sylvia was whispering, too. â€Å"Wedidn't expect to be gone long. Miles's roommatesknew we were going, but nobody else. It was justa spur-of-themoment thingwe didn't have classeson Halloween and the weather was so nice andMiles said, hey, let's go out to Chimney Rock. And we justwent†¦.† Hey, let's go.He used to say that kind of thing to me, Maggie thought with a strange, dazed twinge.But not since he met Sylvia. The male sheriff was looking at Maggie's father.†You weren't surprised that you hadn't heard from your son since last Friday?† â€Å"No. He's gotten so independent since he movedout to go to college. One of his roommates calledthis afternoon to ask if Miles was here-but hedidn't say that Miles had been gone for almost aweek. I just thought he'd missed a class orsomething†¦.† Maggie's father's voice trailed off. The sheriff nodded. â€Å"Apparently his roommatesthought he'd taken a little unauthorized vacation,†he said. â€Å"They got worried enough to call us tonight-but by then a ranger had already pickedup Sylvia.† Sylvia was crying. She was tall but willowy, fragile looking. Delicate. She had shimmering hair sopale it was almost silvery and clear eyes the exactcolor of wood violets. Maggie, who was short andround faced, with fox-colored hair and brown eyes,had always envied her. But not now. Nobody could look at Sylvia nowwithout feeling pity. â€Å"It happened that first evening. We started up,but then the weather started turning bad and weturned around. We were moving pretty fast.† Sylviastopped and pressed a fist against her mouth. â€Å"It's kind of a risky time of year for climbing,† the female sheriff began gently, but Sylvia shookher head. And she was right, Maggie thought. It wasn't thatbad. Sure, it rained here most of the fall, but sometimes what the weather people called a high pressure cell settled in and the skies stayed blue for amonth. All hikers knew that. Besides, Miles washt scared of weather. He wasonly eighteen but he'd done lots of hard climbs in Washington's Olympic and Cascade ranges. He'dkeep climbing all winter, getting alpine experience in snow and storms. Sylvia was going on, her voice getting more jerkybreathless. â€Å"Miles was†¦he'd had the flu aweek before and he wasn't completely over it. Buthe seemed okay, strong. It happened when we were rappelling down. He was laughing and joking andeverything†¦. I never thought he might be tired enough to makea mistake†¦.† Her voice wavered turned into a ragged sob and the ranger puthis arm around her. Something inside Maggie froze. Amistake?Miles? She was prepared to hear aboutasudden avalanche or a piece of equipment failing. Even Sylviafalling and knocking Miles off. But Miles makinga mistake? Maggie stared at Sylvia, and suddenly somethingin the pitiful figure bothered her. There was something odd about that delicatelyflushed face and those tear-drenched violet eyes. Itwas all too perfect, too tragic, as if Sylvia werean Academy award-winning actress doing a famousscene-and enjoying it. â€Å"I don't know howit happened,† Sylvia was whispering. â€Å"The anchor was good. We should have hada back-up anchor, but we were in a hurry. And he must have †¦oh, God, there must have beensomething wrong with his harness. Maybe thebuckle wasn't fastened right, or the carabiners might have been upside down†¦:' No. Suddenly Maggie's feelings crystalized. It was asif everything came into focus at once. That's impossible. That's wrong. Miles was too good. Smart and strong and anamazing technical climber. Confident but careful. Maggie only hoped she'd be that good someday. No way he'd buckle his harness wrong, or clip his ‘biners upside down. No matter how sick hewas. In fact, no way he'd go without a back-upanchor. I'mthe one who tries to do things like that,and then he yells at me that if I'm not careful I'm going to have an adventure. Miles doesn't. So it meant Sylvia was lying. The thought came to Maggie on a little wave ofshock. It made her feel as if she were suddenlyspeeding backwards, or as if the room were receding from her very fast. But why?Why would Sylvia make up such a terrible story? It didn't make any sense. Sylvia had a hand half covering her eyes now.†I looked for him, but †¦there was icefall†¦a crevasse†¦Ã¢â‚¬  No body. She's saying there's no body . With that, a new wave of heat swept over Maggie.And, strangely, what made her certain of it was Sylvia's eyes. Those violet eyes had been turned down for mostof the time Sylvia had beentalking, fixed on theSpanish tiles in the entry hall. But now, as Sylviagot to the last revelation, they had shifted toward Maggie. Toward Maggie's feet. They fixed there,slid away, and then came back and stayed. It made Maggie glance down at her own feet. My socks. She's staring at my socks. One red and one blueand she's noticing that. Like an actress who's said the same lines oftenenough that she doesn't even need to pay attention to them anymore. All at once, hot anger was burning through Maggie's shock, filling her so there was no room foranything else. She stared hard at Sylvia,whoseemed to be very far away but very bright. And inthat same instant she knew for certain. This girl is lying. She must have done something-something terrible. And she can't show us Miles's body – or maybethere isn't a body because he's still alive. Yes! Maggie felt suddenly lifted by hope. It is alla mistake. There's no reason for Miles to be dead.All we have to do is make Sylvia tell the truth. But nobody else in the room knew. They wereall listening asSylvia went on with her story. Theyall believed. â€Å"I didn't get out before the weatherhit†¦.I hadto stay in the tent for three days. When I got out Iwas so weak, but I managed to signal to some climbers. They saved me, took care ofme†¦.Bythen it was too late to look for him. I knew there was no chance he'd made it through thatstorm†¦.† She broke down completely. The ranger began talking about weather conditions and recovery efforts, and suddenly Maggie'smother was making strange gasping noises andsinking toward the floor. â€Å"Mom!† Frightened, Maggie started toward her.Her father looked up and seemed to realize for thefirst time that she was there. â€Å"Oh, Maggie. We've had some bad news.† He's trying to take care of me. But he doesn'trealize†¦I've got to tell him†¦. â€Å"Dad,† she said urgently.† L isten. There's something-â€Å" â€Å"Maggie,† her mother interrupted, stretching outa hand. She sounded rational, but there was something wild in her eyes. â€Å"I'm so sorry, baby. Something awful has happened-â€Å" And then she fainted. Suddenly Maggie's fatherwas staggering under dead weight. And then theranger and one of the sheriffs were brushing pastMaggie. They were holding her mother up, and hermother's head was lolling, moving around on aboneless neck, and her mother's mouth and eyeswere part open and part closed. A new kind ofawful feeling came to Maggie, making her weakand giddy. She was afraid she would faint herself. â€Å"Where can we-† the male officer began. â€Å"There's the couch,† Maggie's father said hoarselyat the same time. There was no room for Maggie.She could only stand out of the way and dizzilywatch them carryher mother. As they did, Sylvia began murmuring. It tookMaggie a moment to focus on the words. â€Å"I'm sosorry. I'm so sorry. I wish there was something †¦I should go home now.† â€Å"You stay right here,† the female officer said,looking toward Maggie's mother. â€Å"You're in no condition to be walking anywhere. You'd be in the hospital now if you hadn't insisted on coming herefirst.† â€Å"I don't need a hospital. I'm just so tired..:'The officer turned. â€Å"Why don't you go sit in thecar?† she said gently. Sylvia nodded. She looked fragile and sad as shewalked down the path toward the squad car. It wasa beautiful exit, Maggie thought. You could practically hear the theme music swelling. But Maggie was the only one with the chance toappreciate it. She was the only one watching asSylvia reached the car †¦ and paused. And then turned away from it and continued ondown the street. And the end credits run, Maggie thought. Then she thought, she's going to her apartment. Maggie stood frozen, pulled in two directions. She wanted to stay and help her mother. But something inside her was utterly furious and focused and it was screaming at her to follow Sylvia.Instinct had always been Maggie's strong point.She hung there for a moment, with her heartpounding so hard that it seemed to be coming out-of her mouth. Then she ducked her head andclenched her fists. It was a gesture the girls on her soccer teamwould have recognized. It meant that Steely Neelyhad made up her mind and was going to rush inwhere smarter people feared to tread. Look out,world; it's stomping time. Maggie whirled and dashed back down the hallinto her bedroom. She slapped the light switch on and lookedaround as if she'd never seen the place before.What did she need-and why did she always keepit so messy? How could she find things? She kicked and pulled at a pile of bath towelsuntil a pair of hightop tennis shoes emerged, thenshe jammed her feet in them. There was no timeto change her pajama top. She snatched a dark blue jacket off the floor and found herself, just fora moment, nose to nose with a photograph stuckinto the frame of her mirror. A picture of Miles, on the summit of MountRainier. He was grinning and giving the thumbs upsign. His hat was off and his auburn hair was shining in the sun like red gold. He looked handsomeand a little wicked. Scrawled in black marker across white snow was†For the bossiest, nosiest, stubbornest, BEST little sister in the world. Love, Miles.† With no idea whyshe was doing it, Maggie pulledthe picture out of the mirror. She shoved it in herjacket pocket and ran back down the hall. Everyone was gathered around the couch, now.Even Jake was nosing his way in. Maggie couldn't see her mother, but the lack of frantic activity toldher that there wasn't any crisis going on. Everyoneseemed quiet and restrained. It'll just take a few minutes. It's better for me notto tell them anything until I'm sure. I'll probablybe back before they even realize I'm gone. With that jumble of excuses in her mind, sheslipped out the front door to follow Sylvia.

Roles Reversed in A Tale of Two Cities

â€Å"A Tale of Two Cities† by Charles Dicken's is a novel that is steep in great mystery. Dickens writes his characters not as solely good or bad. Each character is fleshed out as a real individual with faults. The doubling of the characters Sydney Carton and Charles Darnay is a central technique used by Dickens. In this case he not only pairs together opposites in values but makes them look exactly alike. Many people claim that Carton is the â€Å"bad† one who has a great transformation and Darnay is the good one.However, after examining the text of â€Å"A Tale of Two Cities† it is clear that Darney is full of contradictions and Carton who is morally stable. Carton is a regular drinker and makes no claim otherwise. He is often seen drinking in the text or talking about drinking with a friend. He recounts stories and misadventures from bars. The narrator explains that he is always out late, he has been seen coming home in the early morning hours and he works fo r Stryver. The reader see Carton has someone how has many bad habits that have been going on for years and years.Carton is also seen as not competitive or professional at all. Carton saves up all his energy and time to do the one task he has been destined to do – die a hero's death. He makes the decision to pretend like he is Darnay and take the death punishment for him. In comparison Darnay who is initially thought of as being the good guy is not what he seems to be. Darnay comes form a family who has a long history of being cruel to the French people. They have wrong people again and again for years. He wants to renounce his family name not out of good will but because it absolves him of any responsibility.He pretends to be someone else when he married Lucie and deceives her for his own gain. Darnay chooses not to stay in Paris and fight for the people his family has wrong. He goes away and hides in London where he is safe from harm. Even at the end of the novel when Darnay should be put to death, he hides from his responsibility. He lets Carton be killed instead of him. Darnay and Carton act as foils to each other in Dickens' â€Å"A Tale of Two Cities†. While Darnay is seen as heroic and Carton is seen as the exact opposite- nothing can be further from the truth.Is Darnay that is ideal, irresponsible, and immature. Carton is created to be a stark contrast o Darnay. Carton grows into a man who in the end gives his life for the greater good of his family, friends, and society. This is something Darnay has never and will never be able to do. I agree with this criticism because I feel that they are many instances within the novel which support idea that Darnay and Carton are not who they originally seem to be. For example Darnay says â€Å"If it ever becomes mine, it shall be put into some hands better qualified to free it slowly [†¦] so that the miserable people who cannot leave it and who have been long wrung to the last point past endura nce, may, in another generation, suffer less† (130). Darnay really does not want his family name. He wants to hide from the past and make it disappear. That is why he chooses to be someone he is not. I believe that the text shows that Darnay is idle and continue to do the same things over and over again. â€Å"the events of this week annihilated the immature plans of last week, and the events of the week following made all new again [†¦] he had watched the times for a time of action, and that they had shifted and struggled until the time had gone by† (251). Unlike Carton who seems in the beginning to be idle and is â€Å"rumoured to be seen at broad day, going home stealthily to his lodgings, like a dissipated cat† (90). However, in the end it is Carton who dies for what he believes to be right and states â€Å"It is a far, far better thing that I do, than I have ever done; it is a far, far better rest that I go to than I have ever known. † (374) .

Cultural Geography

What is culture? Culture is the collective of ideas and beliefs about what is customary as well the arts, social institutions, and religions of a group of people. 3. What is a region? A region is an area of division of a place with definable characteristics but without fixed boundaries. 4. What is cartography? Cartography is the science of making maps. 5. Who was Thomas Malthus? Malthus was a British scholar who in 1798 came up with a new theory for population change. . What is demography Demography is the study of statistics such as the births and deaths of a population in order to demonstrate the changing structure of human populations. 7. What is diffusion? Diffusion is the process of spreading things more widely such as cultural elements or diseases. 8. What is the demographic transition? Demographic transition refers to the transition from high birth and death rates to low birth and death rates as a country matures into a more modern and industrialized system. 9. What is a censu s? A census is an official count of a population. 10. What is migration?Migration refers to the movement of people from one place to another in search of better opportunity. Describe in detail what is geography and what geographers study. Dylon Breyman The Study of Geography When many people think of geography they think only of physical places in relation to each other or perhaps the topographical features of a certain place, but geography is more than Just the study of the physical world. Geographers are concerned with the physical layout of places, but also with the interactions between eople and their environment, and even cultural interactions that involve people in different places.Geography is broken down into two main fields: physical geography and human geography, each field has further subdivisions as well. Physical geography focuses on the natural environment and how a region's climate, topography, organisms, and natural processes interact. While human geographers study t he processes and patterns that effect human society. Although the fields seem very different there are quite a few areas of overlap. Geographers often make connections between human culture and society and the effects that societal hanges may have on the natural environment.For this reason geography has been important for many reasons. It not only gives us more information about the world around us, but can also be used to make predictions by observing current and past phenomenon and interactions. In this way issues such as spread of disease or food supply for a population can be addressed before they become a real problem.

Professional Philosophy of Early Childhood Education Essay

1. What do you consider to be the most harmful for adolescents†¦. binge drinking, drug addiction or anorexia nervosa? Why? Explain your choice in a minimum of five sentences. I consider the most harmful for adolescents is binge drinking. As children move from adolescence to young adulthood, they encounter dramatic physical, emotional, and lifestyle changes. Developmental transitions, such as puberty and increasing independence, have been associated with alcohol use. So in a sense, just being an adolescent may be a key risk factor not only for starting to drink but also for drinking dangerously. Whatever it is that leads adolescents to binge drinking, once they start they face a number of potential health risks. Although the severe health problems associated with harmful alcohol use are not as common in adolescents as they are in adults, studies show that young people who drink heavily may put themselves at risk for range of potential health problems. 2. Define adolescent egocentrism. Give three examples of egocentric fantasies or fables. Adolescent egocentrism is teens and older twin’s belief that others are highly attentive to their behavior and appearance. That is, egocentric adolescent believe that eyes are on them. Adolescent egocentrism is developmentally normal. In other words, teens and older twins can no more by stopping themselves from being egocentric than an infant can fix their inability to speak. Adolescent egocentrism usually appears around 11 or 12 years of age. Here are 3 examples of fable: The first one is the imaginary audience and personal fable seems to capture what have been viewed as typical fact of adolescent behavior. For example, self-consciousness and conformity to the peer group in regard to appearance can be understood as resulting from the belief that other (i.e., the imaginary audience) is always watching and judging. Feeling of isolation and risk-taking behavior can be viewed as outcomes of personal fable, believing that one is unique and invulnerable. The second example is self-other differentiation errors or egocentrism, emerging as a result of the transition. Attaining this development stage means that one can think abstractly and about possibilities; for example, one can think about what other people may be thinking. The third examples are empirical evidence supporting the theoretical link between imaginary audience and personal fable ideation and formal operational thinking has emerged only infrequently, and has been the best. For example, so studies have found what appears to be heightened imaginary audience and personal fable ideation among middle school students. 3. Give an example of how schools, peers and the media influence teen sexual behavior. Be sure you address each one. Example of how schools on teen sexual behavior†¦ Many young people engage in sexual risk behaviors that can result in unintended health outcomes. For example, among U.S. high school students have 47% in sexual intercourse. To reduce sexual risk behaviors and related health problems among youth, schools and other youth serving organizations can help young people adopt lifelong attitudes and behaviors that reduce their risk HIV , other STDs, and unintended pregnancy. Example of peer’s teen sexual behavior†¦. Teens want to be with people their own age. During adolescence, teens spend more time with their peers and without parental supervision. With peers, teens can be both connected and independent, as they break away from their parents images of them and develop identities of their own. Example of media influence teen sexual behavior†¦. If you don’t talk to your kids about your own values and expectations about sex, the main input they’ll get is from the media. Music videos, movies, reality shows. And studies show that the more sexual content kids watch and listen to, the earlier they’re likely to have sex themselves. In fact, teens report that their main source of information about sex, dating and sexual health comes from what they see and hear in the media. 4. Teen depression and teen suicide is a reality. What would you consider to be an inspirational song for an adolescent? The song I chose is Hero, by Mariah Carey. I love Mariah, when I first started listening to her I found most of her songs, inspirational and heart felt, she is one amazing songwriter/singer and I’m truly blesses to have someone like Mariah to keep the faith to other teens to listen to her songs

Arranged Marriage Is Not Relevant in Today’s Society

In an arranged marriage, the choice of a husband or wife is done by parents or the elderly. In this era of science and technology, people doesn’t depends on their families or the elderly anymore. They trust that true love come naturally in their life’s. Arranged marriage is not relevant in today’s society because of several reasons. Firstly, the reason why arranged marriage is done by young adults because of technology in today’s society after merdeka. In new modern, people always with internet , hand phone and television. Nowadays, the internet plays a crucial part in our lives. It is one of the most useful inventions of all time. For example, Facebook, Yahoo Messenger, Twitter and Skype invite us to know people each other from others country compare to the past generations which do know about technology. Thus, the technology plays a major rule in our life’s today. Besides that, educated is one of the reasons why arranged marriage is not relevant in today’s society. This is because, people in this generations have a lot of opportunity to continues their study until university or overseas. They will choose their partner in life which have a good career and high wages. In the past generations, the women of that time have no chance to further their study and have a good life. Therefore, it is undeniable that educated is the reason why arranged marriage is not relevant in today’s society. Apart from that, people like to travel at other country with family or friends to get a new experiences there. For example, people which travel at overseas maybe will like their culture and meets new people from other country. From knowing each other, they might have a relationship with the person they like. The ancients doesn’t have an opportunity to travel because they are lack of money and facilities. Because of that, they just depends on recommendations of their parents to arranged their marriage. In a nutshell, arranged marriage is not relevant in today’s society because of several reasons. In order to gain those benefits, we need to have that advantages. Arranged Marriage Is Not Relevant in Today’s Society In an arranged marriage, the choice of a husband or wife is done by parents or the elderly. In this era of science and technology, people doesn’t depends on their families or the elderly anymore. They trust that true love come naturally in their life’s. Arranged marriage is not relevant in today’s society because of several reasons. Firstly, the reason why arranged marriage is done by young adults because of technology in today’s society after merdeka. In new modern, people always with internet , hand phone and television. Nowadays, the internet plays a crucial part in our lives. It is one of the most useful inventions of all time. For example, Facebook, Yahoo Messenger, Twitter and Skype invite us to know people each other from others country compare to the past generations which do know about technology. Thus, the technology plays a major rule in our life’s today. Besides that, educated is one of the reasons why arranged marriage is not relevant in today’s society. This is because, people in this generations have a lot of opportunity to continues their study until university or overseas. They will choose their partner in life which have a good career and high wages. In the past generations, the women of that time have no chance to further their study and have a good life. Therefore, it is undeniable that educated is the reason why arranged marriage is not relevant in today’s society. Apart from that, people like to travel at other country with family or friends to get a new experiences there. For example, people which travel at overseas maybe will like their culture and meets new people from other country. From knowing each other, they might have a relationship with the person they like. The ancients doesn’t have an opportunity to travel because they are lack of money and facilities. Because of that, they just depends on recommendations of their parents to arranged their marriage. In a nutshell, arranged marriage is not relevant in today’s society because of several reasons. In order to gain those benefits, we need to have that advantages.

Poor Nations Are Poor Because the First World Is Rich Essay

Poor Nations Are Poor Because the First World Is Rich - Essay Example Examples of such countries that have undergone such natural disasters include Haiti and Indonesia. On July 6th and 7th Hurricane Dennis touched the south-east coast of Haiti causing devastating damage that cost about $4 billion USD. For a country like Haiti that was a big economic blow. However, it is the poor countries who allow the exploitation to take place. Consequently, they re partly to blame. However, exploitation of the poor countries contribute to their impoverished states. Another contributing factor is the issue of slavery. Although slavery was abolished more than a hundred and forty years ago, most of the third world countries have been and still are on the receiving end of this practice. While rich first world countries spent most of their time acquiring wealth and building their superior economies, most of the poor nation's citizens had not gained their freedom. Africa for example has some of the poorest and youngest nations in the world with most of their early years s pent being ruled by their colonial masters, most of which are the first world countries (Myers, 2004). In the present day there is also the emergence of human trafficking. Human trafficking is a practice whereby an individual is tricked or coerced into forced labor. The person is then used as a sex slave or for labor. Most victims of human trafficking come from third world countries and are often poor, gullible and uneducated. This continual loss of people through slavery and human trafficking has an adverse effect on the growth of these third world countries (Starr, 2003). However, slavery was facilitated by the natives of the poor countries. Consequently, the blame cannot be squarely put on the developed countries alone. However, this vice continues to contribute to the state of... This paper approves that while rich first world countries spent most of their time acquiring wealth and building their superior economies, most of the poor nation's citizens had not gained their freedom. Africa for example has some of the poorest and youngest nations in the world with most of their early years spent being ruled by their colonial masters, most of which are the first world countries. In the present day there is also the emergence of human trafficking. Human trafficking is a practice whereby an individual is tricked or coerced into forced labor. The person is then used as a sex slave or for labor. Most victims of human trafficking come from third world countries and are often poor, gullible and uneducated. This paper makes a conclusion that first world countries have been the main set back as far as a development is concerned in the third world nation. Some measures have been put in place to ensure industrialization in the developed world does not limit developing nation’s capacities. For instance, environmental international laws require that each country should not exceed a certain amount or rate of polluting gases to the atmosphere. Developed countries should unite so they operate as a single block, as experienced in Europe and United Kingdom. Such unity will enable improved international trade between the countries, other than depending on export and import trade with Western, developed nations. Such unity is also likely to improve their currency strengths.

Modern Growth of Gangs in Rural and Suburban America Research Paper

Modern Growth of Gangs in Rural and Suburban America - Research Paper Example (Maxson, 1993) Street gangs are therefore, no exception. This paper examines the growth of street gangs in rural America with the emphasis on California. The US Criminal Code describes a street gang as a group containing at least five persons whose main purpose is to commit at least one criminal offense. (US Criminal Code) The Criminal Intelligence Service of Canada offers perhaps, the best definition of street gangs, describing this term of reference as: â€Å"a term that law enforcement traditionally used to categorize crime groups that consisted predominantly of young males from similar ethnic backgrounds that were usually engaged in a low level of criminality, often based within a specific geographical area.† (Criminal Intelligence Service Canada, 2004, 29) The US Department of Justice, however, notes that since the 1990s, street gangs have ceased to be gender specific and have generously spread its reach beyond urban areas and into rural areas. (McGloin, 2003, 1) Moreover, street gang crime has become more prevalent as of the 1990s and is attracting persons of all ethnic groups and ages.(Fleisher and Decker, 2001, 65-77) Criminologists typically agree that street gangs have a largely negative impact on their community and the residents. (McGloin, 2003, 1)This is because street gangs contribute to firearms activity, violence, drug supply and demand, home invasions, auto theft, murder â€Å"and/or general decline in the quality of life,† and other serious crimes. (McGloin, 2003, 2) Since the 1990s the make-up and demographics of street gangs have changed with its growth. (Esbensen and Winfree, 1998, 505-526) As gangs and gang membership increases across America, they are branching out into rural areas and attracting diverse ethnic and gender groups. (Esbensen and Winfree, 1998, 505-526) While street gangs do not demand the

Assignment (Economics) Example | Topics and Well Written Essays - 500 words - 2

(Economics) - Assignment Example This is mainly because of overcrowding in the factory or when addition of extra labor results in over utilization of capital resources. Diseconomies of scale are observed when a firm becomes a large scale business but loses control over its cost structure, thereby resulting in high costs per unit. Management inefficiencies, poor communication and absence of motivated workers lead to decline in productivity and subsequently in diseconomies of scale. The average cost decreases as the quantity produced increases because the contribution of fixed costs to each unit decreases. For instance, the fixed costs remain same no matter what the quantity produced is; therefore, if more units are produced the total costs become low that then result in low average total costs. Assuming both firms have similar fixed costs, then the firm XYZ will have higher cost per kilowatt hour because its total output is three times below the output of ABC. For instance, the contribution of fixed costs in average cost per kilowatt hour will be higher in case of firm XYZ due to low productivity. Explicit costs are those that are incurred during business operations i-e producing and offering goods and services. Indeed, they lead to cash outflows. Implicit costs, in contrast, are the opportunity costs of using business resources / assets that could or could not be calculated in monetary terms. Total fixed costs remains same or unaffected as output rises in the short run, assuming no change in capital resources. However, if firm expands in the long run and rents a large building for office, factory or other business purposes, then its fixed costs will also be changed. If a flawless / impeccable car is built by a single highly specialized individual then I could pay what that car-manufacturing firm or individual person demands for that car because the utility that I would get from using that vehicle would